Employee Relations

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Employee Expectations in Modern Organizational Environment
(The focus of this article is to discuss about “Employee Expectations of an organization” under the topic of “Employee Relations” relating to the main subject of “People and Organizations”.)

Employee Expectations
Employees have their own expectations, and if those expectations aren't met, some of your best will eventually look elsewhere. Even if you're soliciting feedback, social dynamics can obscure the responses.

While individual employees may not always be vocal about their expectations, studies focused in on what employees really want in modern context have revealed few elementary factors. If you want to improve employee engagement and retention, you'll need both a deeper understanding of employee expectations, and modern organizational best practices that fulfill them.
What do employees expect?
Recent studies have identified top five contributors to job satisfaction.
  •            Respectful treatment of all employees at all levels
  •           Trust between employees and senior management
  •           Overall benefits
  •           Overall compensation/pay
  •           Job security

What's notable about this top five list is that respect and trust were more important to most employees than benefits, pay, or job security. According to the survey done by TinyPulse (a researching company for developing tools to keep employees satisfied), Seventy two (72%) percent of employees ranked respectful treatment as "very important" compared to Sixty One (61%) percent who said the same of overall compensation.
What else do employees expect?
Respect, trust, positive social interaction, opportunities to contribute, and purposeful work are all part of a solid foundation your employees expect you to provide. It's a great place to build from, and to build truly magnificent culture, it's necessary to introduce autonomy and recognition.

Recognition
Employees want to be recognized regularly for their contributions. Make recognition a regular and inseparable element of your company culture, and experience the results yourself.
Recognition helps employees to feel valued at work. Giving recognition is a simple, low-overhead interaction. It doesn't cost any money, and takes very little time to say "thank you."
Respect
Employees want to be treated respectfully no matter what their job role may be. How are you choosing to show your respect?
Trust
Employees want to be able to trust management, and they want management to trust them to do their jobs. Show them why you're a trustworthy partner.
Social interaction
Employees want to have friends at work, work in a collaborative environment, and have a good relationship with their immediate supervisors. Make sure you're providing an environment that encourages social interaction.
Purpose
Employees are searching for more meaningful work in the modern business landscape. Help them understand how their work affects their peers, the company, and the world around them.
Whether or not your employees feel comfortable telling you what they really want, you can still take action to improve employee engagement, satisfaction, and retention. How will you foster respect, trust, social interaction, purpose, autonomy, and recognition in your workplace? 

References
Dickson, G., (2015). Employee expectations in modern business. [Online] Bonusly. Available at: https://blog.bonus.ly/employee-expectations-in-modern-business/. [05.01.2019].

Comments

  1. Janaka SuraweeraJanuary 18, 2019 at 9:19 AM

    Dear Pradeep

    I also agree with you . An organization with a good employee relations program provides fair and consistent treatment to all employees so they will be committed to their jobs and loyal to the company. In order to maintain strong relationship between employers and employees the leaders of the organization should have clear understanding about human behavior .

    ReplyDelete
    Replies
    1. Pradeep RanganaJune 8, 2019 at 9:17 PM

      Dear Janaka,
      Thank you for your reviews. As you said, employee commitment and loyalty on their job is a key factor for the success of an organization. This depends on the relationship between the employee and the organization and the employers must pay their attention to establish fair and consistent employee relation methods in order to confirm the sustainability of the business.

      Delete
  2. Janaka MunaweeraMarch 10, 2019 at 3:42 AM

    Dear Rangana

    In present context employee expectations are very high and complex. in most of occasions there is a big gap between expectation and Reality. there should be a collaborative effort between employee and management to achieve even win win situation. Employees does not expect only financial benefits such as salary , bonus, incentives etc. They really care about recognition, respect and job security in a higher degree. Hence maintaining a good balance between financial and non financial benefits to the employee will satisfy their expectations and will make a very positive affect on company

    ReplyDelete
    Replies
    1. Pradeep RanganaJune 10, 2019 at 5:36 PM

      Dear Janaka,
      Thank you for your interest on the article. In the modern day business, employee expectations is a comprehensive topic since unaddressed expectations lead to reduce morale in the work place and lower the employee engagement. As you said, employees expect financial and non financial benefits equally. Deeper understanding of the same and addressing to fulfill these expectations is much important as the this is directly associated with the performance.

      Delete
  3. Sachintha IllangasingheMarch 23, 2019 at 9:52 AM

    Dear Rangana,

    You have published an interesting and time bond article.In an organization,we have to consider the expectations of employee as well as organization.An understood organization will always on top.

    ReplyDelete
    Replies
    1. Pradeep RanganaJune 10, 2019 at 6:06 PM

      Dear Sachintha,
      Appreciate your comments. Now a days, it is a challenging topic for any business to maintain a proper balance between expectations of the organization and the employee. In the modern business culture, organizations measure that a great work environment and well addressed expectations can boost employee morale, encourage motivation, and enhance employees contribution to the work. Therefore, many business organizations are trying to make sure these expectations are met and who manage to maintain the proper balance will achieve higher success.

      Delete
  4. Dilmi PemachandreMarch 24, 2019 at 9:47 AM

    Dear Rangana,
    An interesting and timely important article.Employee satisfaction and motivation are very important factors to develop a successful business in modern era. Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Now a days many business sectors are trying to fulfill employees expectations by providing good workplace as well as other benefits. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace. Employees have their own expectations, and if those expectations aren't met, some of the employer's best soldiers will eventually look elsewhere . If an employer wants to improve employees engagement and retention, they need both a deeper understanding of employee expectations, and modern business best practices that fulfill them.

    ReplyDelete
    Replies
    1. Pradeep RanganaJune 10, 2019 at 6:24 PM

      Dear Dilmi,
      Thanks for sharing your thoughts. In today’s competitive market, understanding what employees want from the workplace is extremely important. After all, we can’t expect to attract or retain individuals who don’t feel their needs are going to be met in the organization. As you mentioned, some of our skilled and valuable employees with step away if those expectations aren't properly addressed.

      Delete
  5. niranga13June 11, 2019 at 6:54 PM

    Dear Rangana,
    The article is really interestinh when reading and all of the facts you highlighted are compatible with the working environment. As we all know employee satisfaction is a significant area that all of including us expecting.Thanks againg for publishing such a inyeresting article.

    ReplyDelete
    Replies
    1. Pradeep RanganaJune 11, 2019 at 9:28 PM

      Dear Niranga,


      Thanks for your reviews on my article. Close evaluation on each aspects of employee satisfaction and addressing them accordingly will result the organization for its long term sustainability.

      Delete

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